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Hotel Central, Innsbruck

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From136US$ /night
Check-in
24Nov2024Select date
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25Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gilmstrasse 5, Innsbruck, Austria, 6020

Hotel Central is located in the heart of Innsbruck, seamlessly blending a city centre hotel with an authentic Viennese coffee house atmosphere. Opened in 1884, it serves as Austria’s most western Viennese coffee house. The hotel offers a unique collection of art from renowned Tyrolean artists, not found in other accommodations. Its inviting ambiance and quality services make it a distinguished spot for locals and travelers alike.

Location

Located in the vibrant Innsbruck city center, the hotel facilitates easy access to local attractions such as the Golden Roof and Maria-Theresien-Straße. Public transportation options, including a main railway station just a short distance away, allow for convenient travel to and from the hotel. Innsbruck Airport is approximately 5 kilometers away, reachable by taxi or public transport in around 10 minutes.

Rooms

Guests can select from 47 double rooms, 6 studios, 2 suites, 4 junior suites, and 25 superior rooms, each designed for comfort. Rooms feature amenities such as flat-screen TVs, minibars, and free WiFi. Some room categories offer stunning views of the Nordkette mountain range. Bathrooms are equipped with either showers or baths, ensuring a relaxing experience after a day of exploring.

Eat & Drink

The café serves a wide selection of 22 coffee specialties, alongside freshly made pastries and traditional Viennese cakes including Guglhupf and apple strudel. Breakfast is flexible, with options ranging from classic to hearty and vegetarian. The café ambiance enhances the dining experience, complemented by artworks from various local artists adorning the walls.

Leisure & Business

Hotel Central provides complimentary access to a small spa area that includes a sauna, steam bath, and fitness center for guests. Business travelers have access to adaptable meeting rooms equipped with necessary technology and catering options. The relaxing atmosphere of the spa and the efficient business services cater to the needs of all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Heating
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Superior Single Room
Max:
1 person
20 m² 
Bed options:
1 Single bed
Heating
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Standard Double Room
Max:
2 persons
20 m² 
Bed options:
1 King-size bed
Heating
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Getting around

A list of all available modes of transport

City Centre
Innsbruck700 m
Airports
Kranebitten (INN) 4.8 km
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Casino
  • Sun terrace
  • Spa & wellness centre
  • Turkish bath
  • Steam room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Gilmstrasse 5, Innsbruck, Austria, 6020
Map view
street view
Gilmstrasse 5, Innsbruck, Austria, 6020
Nearby
Duke Friedrich Street 15
Golden Roof
450 m
Palace
Imperial Palace
560 m
Maria-Theresien-Strasse
St. Anna's Column
190 m
Church
Court Church
380 m
Maria-Theresien-Strasse Maximilianstraße-Salurner Straße
Triumphal Arch
490 m
Museum
Tyrolean Folk Art Museum
230 m
Casino
Casino Innsbruck
480 m
InnsbruckAustria
Altstadt von Innsbruck
480 m
Innsbruck Hbf
Innsbruck Hbf
560 m
Museum
Audioversum
350 m
Herzog-Friedrich-Strasse 10
Helbling House
370 m
Church
Jesuit Church
310 m
Gallery
Taxispalais
310 m
Maria-Theresien-Strasse
Maria-Theresien-Strasse
480 m
Herzog-Friedrich-Strasse 21
Town Tower
460 m
Museumstrasse 15
Tyrolean Provincial Museum
180 m
Church
Hospital Church of the Holy Spirit Innsbruck
220 m
Maria-Theresien-Strasse 42
Servite Church
240 m
Herzog-Friedrich-Strasse 39
Swarovski Crystal Gallery
250 m
Restaurants
Stiftskeller Innsbruck
360 m
Stiftgasse 1
Cafe Central
60 m
Gilmstrasse 5
L'Osteria Innsbruck
110 m
Erlerstrasse 17
Breakfast Club
350 m
Maria-Theresien-Strasse 49
Cafeteria Inthal
140 m
Wilhelm-Greil-Strasse 3
Loacker Cafe Innsbruck
160 m
Sparkassenplatz 5
China-Restaurant Canton
260 m
A-6020 Innsbruck Maria Theresien Straße 37
Hard Rock Cafe
180 m
16 Maria-Theresien-Straße
Segafredo Kaufhaus Tyrol
180 m
Maria-Theresien-Strasse 31

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
great location
expensive dining
limited dining options
7.6/10
Very good
Rooms
7.1
Location
9.0
Service
7.8
Dining
7.1
Guest reviews
7.6/10
based on 26 reviews
8.2
8.2/10based on 9421 reviews
Paul
United Kingdom, May  2024
6.2/10

The hotel is conveniently situated just a 10-minute walk from the train station, near many nice restaurants and supermarkets. The location is superb, making it easy to access all main attractions in Innsbruck, and the café inside the hotel offers a variety of delicious items. The rooms are okay but rather small and outdated, and the dining options are limited and somewhat expensive. The service was professional and polite, and the facilities are quite good.

Rooms
5.0
The rooms are part of their Vienna-style restaurant and coffee bar and could use some improvement as they had not been touched, with dirty towels on the floor and screwed up bedding. However, they are functional and okay for a short stay.
Service
7.0
The service showed us a photo of our room and pointed at a small table, which was quite peculiar. Despite this, the staff was very professional and polite overall.
Location
9.0
The location is perfect, very much in the city center, close to all main attractions in Innsbruck, and within walking distance of nice restaurants and supermarkets.
Dining
5.0
The Italian strata at the café was just okay, but the dining options are limited and somewhat expensive, at 15 Euros.
Facilities
6.0
Facilities are not extensive, but they are okay for a short stay.
R.
United Kingdom, May  2024
8.6/10

The hotel was really clean and essential, with very cold air conditioning which was a blessing. The service was professional, friendly, and provided great information about local restaurants and places to explore. The location was perfect, just a few steps from the old center, and had a nice view of the mountains. The dining experience had lots to choose from but was a bit pricey. Overall, a great value for money stay.

Rooms
9.0
The rooms were really clean and essential, and the cold air conditioning was a blessing.
Service
9.0
The service was very professional and friendly, especially Sebastian who was a great help.
Location
10.0
The location was perfect, just a few steps from the old center with a nice view of the mountains.
Dining
7.0
The dining experience had lots to pick from and was expensive.
Facilities
8.0
The hotel had great facilities for a comfortable stay.
clean
expensive dining
Ian
United Kingdom, May  2024
7.4/10

The hotel is located very close to town, offering clean and comfortable rooms but with limited space. The staff are welcoming and helpful overall, but there were some minor issues with cleanliness in the room. The location is highly convenient, just a short walk from the main station and old town.

Rooms
7.0
The rooms, although cozy, were clean and comfortable.
Service
7.0
The staff greeted us warmly and were generally helpful, but there were minor issues with cleanliness in the room.
Location
9.0
The location is very convenient, within walking distance of the main station and old town.
Dining
6.0
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay.
Sophie
United Kingdom, April  2024
8.8/10

My stay at the hotel was delightful. The rooms were spotlessly clean, and I enjoyed the cooler atmosphere in the suite room, although it was a bit too warm despite adjusting the heating and opening the window. The service was top-notch, with friendly and professional staff always willing to assist. The location was superb, centrally located with easy access to Old Town and stunning mountain views from the 4th floor. The dining experience was outstanding, especially the delicious breakfast for just 12 euros. Overall, a great value for money choice with some minor temperature issue in the room.

Rooms
9.0
The rooms were spotlessly clean, and I appreciated the cooler ambiance of the suite room.
Service
9.0
The staff were friendly and very helpful with any queries I had.
Location
9.0
The hotel is conveniently located in the heart of the city, making it easy to reach all the attractions and offering a nice view of the mountains.
Dining
9.0
The dining experience was outstanding. The breakfast for 12 euros was a fantastic deal with delicious choices.
Facilities
8.0
The hotel facilities were impressive and catered well to my needs.
Matt
United Kingdom, March  2024
8.2/10

The hotel's central location, near Old Town and the shopping street, is perfect for exploring the city. The rooms offer a lot of options, but the huge cupboards make the space feel a bit cramped. The service is friendly and efficient, although the cleanliness of the thermos could have been better. The dining experience boasts fantastic breakfast variety with vegetarian choices. The hotel's facilities are up to par, making for a comfortable stay.

Rooms
7.0
The rooms have a lot of options, but the oversized cupboards can make the space feel small.
Service
8.0
The staff is friendly and efficient, providing a free room upgrade, although cleanliness issues with the thermos were noted.
Location
9.0
The hotel's central location makes it easy to walk to food and drinks, offering a perfect base for exploring the city.
Dining
9.0
The breakfast spread is fantastic with a variety of food options, including vegetarian choices.
Facilities
8.0
The hotel's facilities are up to par, ensuring a comfortable stay for guests.
Mary
United States, March  2024
8.6/10

I found the hotel to be perfectly located in the heart of Innsbruck, making it easy to reach all the main attractions within minutes. The rooms were spacious but not as advertised online, and they tended to be hot and humid. However, the junior suite I upgraded to had a cozy cabin-like feel with warm wood finishes, which was a nice touch. The service was top-notch, with helpful staff willing to assist with any touristy queries. The dining experience in the hotel's cafe was quite nice, especially the machine that prepared fresh juices on the spot. The location was excellent, just a short walk from the airport bus drop-off and the vibrant Maria Theresa Strasse, giving me easy access to everything in the old town.

Rooms
7.0
The rooms, although not like the pictures we saw online, were spacious and had a cozy cabin-like ambiance with warm wood finishes.
Service
9.0
The staff were incredibly helpful and approachable, eagerly assisting us with directions and services during our stay.
Location
10.0
The location of the hotel couldn't be better, just a short walk from the airport bus drop-off and the bustling Maria Theresa Strasse, placing me right in the heart of Innsbruck.
Dining
8.0
I enjoyed the dining experience in the hotel's cafe, particularly the availability of freshly squeezed juices.
Facilities
9.0
The hotel had great amenities and services, making my stay comfortable and enjoyable.
Lily
United Kingdom, February  2024
6.6/10

My stay at the hotel had its ups and downs. The rooms were a bit of a mixed bag - quiet and comfortable but lacked proper maintenance. The service was a hit or miss with some helpful moments and others where we felt ignored. The location, however, was excellent, offering easy access to various attractions. The dining experience was good but came with a hefty price tag. Overall, a stay with some positives and negatives.

Rooms
6.0
The room I got seemed like it hadn't been properly cleaned or maintained, yet it was quiet and comfortable.
Service
5.0
The service was a bit inconsistent - from helpfulness to being practically ignored at times.
Location
8.0
The hotel's location was a big plus, allowing us to explore the city easily.
Dining
7.0
The dining options were good, but the prices were on the higher side.
Facilities
7.0
The facilities at the hotel were decent, nothing extraordinary.
Tom
United Kingdom, February  2024
8.2/10

My stay at the hotel was quite pleasant overall. The rooms were nice, large, warm, and offered a lovely view of the ski ramp. The facilities were impeccably clean. However, I was a bit disappointed by the corner shower, which was extremely small with plastic doors and a hand-held shower that moved up and down the rail.

Rooms
8.0
The rooms were nice, large, warm, and offered a nice view of the ski ramp. Inside the facilities were really clean.
Service
9.0
The service was impeccable. As a solo traveler who doesn't speak German, the staff were incredibly helpful, providing great bus directions and even offering me a bicycle. They were nice and friendly throughout my stay.
Location
9.0
The location was perfect and easily walkable, just a 5-minute stroll to Old Town. It was ideal for exploring Innsbruck city on foot, being very close to the historic center.
Dining
7.0
The dining experience was good overall, with some staff being a bit unfriendly and stressed. I especially enjoyed the fresh carrot and apple juice. However, the cost seemed a bit high at €15 per person.
Facilities
8.0
The facilities were satisfactory, providing everything I needed for a comfortable stay.
Harriet
United Kingdom, February  2024
8.2/10

The hotel's location is perfect for a quick visit to Old Town Innsbruck, with private parking and a great breakfast. The rooms were a bit too warm, making it necessary to open the windows, which led to some noise from late-night goers, resembling a sweat lodge on the second level. The service was pleasant and helpful, especially with information on tours and navigating Innsbruck easily. The dining experience was quite good at the Cafè Central, offering a wide range of delicious options.

Rooms
7.0
The rooms were a bit too hot, so had to open the window, which meant you hear late night revellers.
Service
9.0
The staff was pleasant and very helpful.
Location
9.0
The hotel is in the center of Innsbruck, within a short walking distance to key attractions and transportation options.
Dining
8.0
The dining experience was quite good at the Cafè Central, with a delicious Continental breakfast buffet.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Fred
United Kingdom, January  2024
7.8/10

The hotel is conveniently located, close to the main attractions and with easy access to transportation. The rooms, despite being a bit cramped for two people, are clean, well-equipped, and comfortable with a lovely shower. The service is exceptional, with incredibly friendly and helpful staff who go the extra mile to assist guests. The hotel's central location is a major highlight, making it easy to explore the city on foot. The dining options are limited but satisfactory, and the on-site cafe offers enjoyable meals. Overall, a great value for a stay in the heart of the city.

Rooms
7.0
The rooms, although not spotlessly clean, are comfortable and well-equipped with a nice shower.
Service
9.0
The staff was incredibly friendly, helpful, and accommodating, making my stay a wonderful experience.
Location
9.0
The hotel's central location is the best thing about it, allowing easy access to tourist attractions and transportation options.
Dining
6.0
The dining options are limited but decent, with meals available at the on-site cafe.
Facilities
8.0
The hotel offers essential facilities that cater to guests' needs during their stay.
David
United Kingdom, January  2024
7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were good-sized, comfortable, and clean, although the split-level layout did strike me as a bit odd. Unfortunately, my room was situated right above some noisy machines or kitchen extractors, making it hard to enjoy fresh air through the window without being disturbed by the sounds from below. The room got quite hot due to the weather during my visit.

Rooms
7.0
The rooms were good-sized, comfortable, and clean, but the split-level layout may be more suitable for families. I found the noise from the machines below a bit bothersome when trying to cool the room with fresh air.
Service
6.0
The service could have been warmer and more welcoming, as is typical in Innsbruck. However, the staff was helpful when I needed information and were particularly accommodating in assisting with bike and luggage storage.
Location
9.0
The location of the hotel was excellent, within walking distance to the Old Town, the Palace, Congress station, and other key attractions. It was easy to explore the historical aspects of Innsbruck and enjoy the dining options of the old city.
Dining
7.0
The dining options were decent but not exceptional. The food was good overall, although not particularly exciting. I enjoyed the soup served.
Facilities
7.0
The hotel's facilities were satisfactory, with nothing standing out significantly. However, I appreciated the convenience of having available services like room service, laundry, and a ski pass vendor.
Alison
United Kingdom, January  2024
7.8/10

The hotel has spacious rooms with comfortable beddings, though they could use some updating to match the grandeur of the building downstairs. The fitness center only offers cardio equipment placed on top of the pool, which may not be ideal for all guests.

Rooms
7.0
The rooms are spacious and come with comfortable beddings, including a sofa bed.
Service
9.0
The service here is excellent, with staff speaking perfect English and going the extra mile to arrange secure parking for my motorbike.
Location
8.0
The location of the hotel is very convenient, with the city center just steps away and the main train station a short distance from the property.
Dining
8.0
The dining experience was really good, with a variety of hot and cold food choices in a beautifully decorated dining room.
Facilities
7.0
The hotel offers a traditional Italian dining experience along with a variety of other amenities and commercial services.
Billy
United Kingdom, November  2023
7.2/10

Although the rooms were a bit small and lacked style with old furniture, they were nice and clean. The hotel location is excellent, very central and within walking distance of major attractions. The dining experience, while good for its price, felt slightly chaotic due to public access to the hotel cafe. Service, although kind and helpful, had moments of arrogance. Overall, a convenient location with clean rooms, but with some areas needing improvement.

Rooms
7.0
The rooms, though a bit small and lacking in style, were clean and comfortable.
Service
6.0
The service was kind and helpful, but with some instances of arrogance.
Location
9.0
The hotel is excellently located, very central and within walking distance of major attractions.
Dining
7.0
The dining experience, while good for its price, could be chaotic due to public access to the hotel cafe.
Facilities
7.0
The hotel facilities were decent, though not outstanding.
Adam
United Kingdom, November  2023
8.2/10

The hotel had spacious and modern rooms, but was next to noisy exhaust pipes that were disruptive in the morning. The service was excellent, offering great assistance to a solo traveler. The location was fabulous, right in the city center with everything within walking distance. The dining experience had good offerings but with some unfriendly staff. The facilities were well-maintained and enjoyable.

Rooms
7.0
The rooms are spacious and modern, but were next to some exhaust pipe noise in the morning.
Service
9.0
The service was very helpful and super nice, especially for a solo traveler.
Location
10.0
The location was fabulous, placing us within walking distance to various attractions in the city center.
Dining
7.0
The dining had diverse offerings, but some staff were unfriendly.
Facilities
8.0
The facilities were well-maintained and enjoyable.
Angela
United Kingdom, September  2023
6.8/10

The hotel offers a variety of room options, however, the normal key entry system led to some noise disturbances from kitchen extractors below when opening the balcony window for fresh air. The service was a mix of unfriendly encounters but also incredibly friendly and helpful staff. The location is perfect for those wanting to explore Innsbruck but had its downsides like noise from nearby construction. The dining experience was a bit pricey for breakfast, with limited options. Overall, the facilities met basic needs but had some room for improvement.

Rooms
7.0
The rooms have a variety of options and a nice balcony but were located above noisy machines or kitchen extractors.
Service
6.0
The service had a mix of unfriendly encounters and incredibly friendly and helpful staff.
Location
8.0
The hotel's location is perfect for exploring Innsbruck but had some noise from nearby construction.
Dining
6.0
The dining experience was a bit expensive for breakfast with limited options.
Facilities
7.0
The facilities met basic needs but had room for improvement.
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Rooms and Guests2 Guests, 1 Room